Terms & Conditions

Terms & Conditions for SMS/Marketing Communications

By registering for text‐message communications with Ostrom Electrical Plumbing Heating & Air, you agree to these terms:

Message Types You Can Expect

You may receive messages such as:
- Appointment reminders (for plumbing, HVAC, electrical service visits)
- Informational alerts (service notices, seasonal maintenance reminders)
- Marketing/promotional offers (specials, discounts, service packages)
Message Frequency

Message frequency may vary. For example, you might receive up to two messages per service appointment, or periodic promotional messages.
Message & Data Rates

Message & data rates may apply depending on your mobile carrier plan.
Customer Care Contact Information

For assistance, reply HELP to any message, or contact us at:
- Phone: (540) 685-3905
- Email: info@ostromservices.com.
Consent & Opt‑Out

By providing your mobile number, you consent to receive recurring messages from Ostrom Electrical Plumbing Heating & Air at the number provided. Consent is not required to purchase services. To stop receiving messages, reply STOP at any time.

What To Expect

Discover the Ostrom Difference

Discover the
Ostrom Difference

100% Satisfaction Guarantee If our work doesn’t meet your standards, our technicians will make it right, or you don’t pay.

Upfront Pricing.
No Surprises! We offer transparent estimates before the work begins. The price we quote you is the price you’ll pay.

Same Day Service You'll never have to wait for professional repairs with our convenient same-day service options.

Timely, Clean &
Professional We arrive when we say we will, clean up after ourselves, and act professionally during our time in your home.

Treating Every Customer with Integrity, Honesty
& Fairness This simple philosophy has been the cornerstone of our business since we started in 1999.

Better Business Bureau
A+ Rating Our mission is to be the best of the best, meaning we strive for A+ ratings and five-star reviews every time.

100%
Satisfaction
Guaranteed

If our work doesn’t meet your standards, our technicians will make it right, or you don’t pay.

Upfront Pricing.
No Surprises!

We offer transparent estimates before the work begins. The price we quote you is the price you’ll pay.

Same Day Service

You'll never have to wait for professional repairs with our convenient same-day service options.

Timely, Clean &
Professional

We arrive when we say we will, clean up after ourselves, and act professionally during our time in your home.

Treating Every Customer with Integrity, Honesty
& Fairness

This simple philosophy has been the cornerstone of our business since we started in 1999.

Better Business
Bureau
A+ Rating

Our mission is to be the best of the best, meaning we strive for A+ ratings and five-star reviews every time.