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Reliable Heat Pump Repair in Roanoke, VA

Heat pump being repaired by a technician.

When your heat pump stops working, you need a team ready to deliver the fast, reliable response you deserve to regain total comfort quickly.

Ostrom Electrical Plumbing Heating & Air Conditioning is proud to provide same-day heat pump repairs that Roanoke residents can trust to get their systems back up and running in no time.

With 100% satisfaction guaranteed and upfront pricing with no overtime charges, you can rest assured that your heat pump repairs will be stress-free and affordable. 

We Are All About You (540) 685-4040

Same-Day Heat Pump Repairs 

It’s important to be able to identify common heat pump issues so you can avoid lasting damage to your heat pump. The following are just some of the signs that indicate it’s time to contact a heat pump repair technician for service: 

  • Reduced efficiency: If your heat pump takes longer to heat or cool your home, a refrigerant leak, malfunctioning compressor, or dirty filters could be to blame. 
  • Strange noises: Grinding, squealing, or rattling noises coming from your heat pump could indicate loose parts, motor issues, or debris caught inside the unit that needs to be removed. 
  • Frequent cycling: If your heat pump turns on and off more frequently than usual, it could be a sign of a malfunctioning thermostat, electrical problems, or a failing component within the system. 
  • Increased bills: Sudden spikes in energy bills without a corresponding increase in usage can indicate that your heat pump is working harder than necessary due to an underlying issue. 
  • Ice buildup: Excessive ice buildup can be caused by several issues, including low refrigerant levels, faulty defrost cycles, or restricted airflow. If left untreated, it can lead to lasting damage to your system. 

At Ostrom, our team understands that heat pump failures can strike at any time. That’s why we offer same-day heat pump repairs to families throughout Roanoke and the surrounding region with no extra charge for overtime service. We’ll address your system failures promptly and professionally, ensuring your complete satisfaction.

When To Replace Your Heat Pump 

Our team strives to deliver the most cost-effective service to every customer. While we’ll always attempt repairs first, sometimes a full system replacement is the more cost-effective option.

You may need to consider a heat pump replacement if your unit is older than 10 years old, has had frequent repair requests, is experiencing a significant decline in efficiency, or the cost to repair your system is 50% or more than the price to replace it. 

If you need help determining whether a heat pump repair or replacement is the best option for your system, our team can help. We’ll carefully evaluate your unit and walk you through our available replacement models so you can make the most informed decision for your comfort needs.

How To Save on Heat Pump Repairs 

Ostrom recognizes that heat pump repairs can be an unexpected expense for families, which is why we offer several ways to save on your service needs, including: 

  • Coupons and specialsWe offer rotating coupons to help families get the most out of their heat pump service without breaking the bank.
  • Financing options: We offer plenty of financing options suitable for just about any budget, helping families afford their heat pump repair services.
  • Service Partner Plan: Customers who sign up for our maintenance membership automatically receive 15% off all HVAC services. 

Prevent Heat Pump Repairs With Ostrom 

While keeping up with professional maintenance and performing DIY tasks like changing air filters can help prevent heat pump repairs, your system will inevitably require service. When it does, Ostrom is here to provide the same-day service response you deserve to get your system back up and running fast.

Contact our team to schedule heat pump repairs in Roanoke, VA.

Special Offers
Tax Credits
Save up to $3200 when making a qualifying energy-efficient purchase. Our System Replacement Expert will help you determine what qualifies for a tax credit.
Learn More
Financing
We Offer Flexible Financing with Synchrony Service Financial Company, LLC!
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Our Members Save More
15% discount (up to $300) on Service Work Performed, Reduced HVAC Diagnostic Fee, Annual Electrical & Plumbing System Inspection, & Biannual Heating & Cooling System Inspection
Learn More
Generator Sale!
Free transfer switch with purchase of 22KW or 26 KW whole home generator. A savings of over $860.
Learn More
Water Heaters
Install a High-Efficiency Water Heater and You May Be Eligible for Up To $2400 in Tax Credits & Rebates
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Free Second Opinion
On New HVAC, Electrical, and Water Heater Systems
Dollar Badge Financing
Options Available

What To Expect

Discover the Ostrom Difference

Discover the
Ostrom Difference

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100% Satisfaction Guarantee If our work doesn’t meet your standards, our technicians will make it right, or you don’t pay.
Icon
Upfront Pricing.
No Surprises!
We offer transparent estimates before the work begins. The price we quote you is the price you’ll pay.
Icon
Same Day Service You'll never have to wait for professional repairs with our convenient same-day service options.
Icon
Timely, Clean &
Professional
We arrive when we say we will, clean up after ourselves, and act professionally during our time in your home.
Icon
Treating Every Customer with Integrity, Honesty
& Fairness
This simple philosophy has been the cornerstone of our business since we started in 1999.
Icon
Better Business Bureau
A+ Rating
Our mission is to be the best of the best, meaning we strive for A+ ratings and five-star reviews every time.
Icon 100%
Satisfaction
Guaranteed

If our work doesn’t meet your standards, our technicians will make it right, or you don’t pay.

Icon Upfront Pricing.
No Surprises!

We offer transparent estimates before the work begins. The price we quote you is the price you’ll pay.

Icon Same Day Service

You'll never have to wait for professional repairs with our convenient same-day service options.

Icon Timely, Clean &
Professional

We arrive when we say we will, clean up after ourselves, and act professionally during our time in your home.

Icon Treating Every Customer with Integrity, Honesty
& Fairness

This simple philosophy has been the cornerstone of our business since we started in 1999.

Icon Better Business
Bureau
A+ Rating

Our mission is to be the best of the best, meaning we strive for A+ ratings and five-star reviews every time.

Trusted by
2022 Best of Roanoke award
BBB A+ accredited business
Lead-safe certified firm by EPA
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