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Our Service Partner Plan

Taking Care of Your Electrical, Plumbing & HVAC in Roanoke

Be an Ostrom Service Partner Plan customer and receive special pricing, priority service, and free services. Most of all, you’ll get peace of mind knowing there is a local company that knows your home, knows what you like, and can work around your busy schedule.


At Ostrom Electrical Plumbing Heating & Air Conditioning, it’s all about you!
Contact us now at (540) 685-4040 to sign up for our Service Partner Plan today.


Program Benefits for All Services

Our family-owned company gives the best value for your money with our Service Partner Plan.

The benefits include:

  • Priority scheduling: Whether you are calling for routine or emergency service, you will receive the earliest available scheduling.
  • 15% discount: You will receive a 15% discount for our electrical, plumbing, and HVAC services for as long as our Service Partner relationship remains active. (Maximum $300 discount per job)
  • A trusted professional on your home service team: Your technician is not only trained to care for your equipment, but they are also trained to care for you and your home. You can take comfort in knowing our technicians are drug-tested and background checked. First rate providers are all we will allow into your home.
  • Relax, we’ll call you: We will call you to schedule your safety evaluations and system checks.
  • Member newsletter: We will email you safety and energy savings tips, product and service specials, plus seasonal maintenance reminders.
  • 100% satisfaction guarantee: We guarantee your complete satisfaction. If you are not fully satisfied, let us know, and we will make it right.
  • Lifetime workmanship warranty: We will warranty our workmanship on anything we install as long as you remain a member with us.
  • Transferable: Your Service Partner agreement can either be transferred to your new home or to the buyer of the home you are selling. The choice is yours!

Electrical & Plumbing Partner Benefits

At Ostrom Electrical Plumbing Heating & Air Conditioning, we let our customers choose the plan that will benefit them the most. For homeowners who want to prioritize their electrical systems, we offer our Electrical & Plumbing Partner Plan.

The benefits include:

  • Service charges: Dispatch charges for electrical and plumbing service calls are waived for our members!
  • Electrical home safety promise: We conduct annual safety evaluations of the critical electrical systems in your home to ensure you and your family are safe from the dangers of electrical fires, shock, and failures. Performing this valuable evaluation now reduces the potential for unforeseen disasters in the future.
  • Plumbing home safety promise: Your peace of mind is our goal. We will assess your home’s plumbing system annually to ensure it is in safe operating condition. You will receive a detailed report of our findings, and we will explain any concerns. We will also alert you to potential emergencies before they become disruptive problems.

MORE Heating & Air Conditioning Partner Benefits

If you think the benefits of our Service Partner Plan end there, prepared to be surprised. Our Roanoke electrical, plumbing, heating, and air team is always looking for more ways to please you.

Here are some other benefits of becoming a Service Partner Plan member:

  • Service charges: Service call charges for heating and air visits are greatly reduced for our members!
  • FREE heating and A/C tune-up: Recommended by manufacturers and utilities alike; regularly scheduled service can reduce breakdowns and lower utility costs. We will perform semiannual system checks on your equipment.
  • Ongoing safety inspections. Your peace-of-mind is our goal. We will assess your home’s heating and air conditioning system to ensure it is in safe operating condition. You will receive a detailed report of our findings, and we will explain any concerns. We will also alert you to potential emergencies before they become disruptive problems. We will even call to schedule your appointments, so you won’t have to worry about it!

At Ostrom Electrical, Plumbing, Heating & Air Conditioning, we take great pride in offering our customers the highest quality home services possible.


If you would like more information about our Service Partner program, give us a call at (540) 685-4040. We’ll be happy to answer all your questions.

Special Offers
Tax Credits
Save up to $3200 when making a qualifying energy-efficient purchase. Our System Replacement Expert will help you determine what qualifies for a tax credit.
Learn More
Financing
We Offer Flexible Financing with Synchrony Service Financial Company, LLC!
Learn More
Our Members Save More
15% discount (up to $300) on Service Work Performed, Reduced HVAC Diagnostic Fee, Annual Electrical & Plumbing System Inspection, & Biannual Heating & Cooling System Inspection
Learn More
Water Heaters
Install a High-Efficiency Water Heater and You May Be Eligible for Up To $2400 in Tax Credits & Rebates
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Free Second Opinion
On New HVAC, Electrical, and Water Heater Systems
Dollar Badge Financing
Options Available
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What To Expect

Discover the Ostrom Difference

Discover the
Ostrom Difference

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100% Satisfaction Guarantee If our work doesn’t meet your standards, our technicians will make it right, or you don’t pay.
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Upfront Pricing.
No Surprises!
We offer transparent estimates before the work begins. The price we quote you is the price you’ll pay.
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Same Day Service You'll never have to wait for professional repairs with our convenient same-day service options.
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Timely, Clean &
Professional
We arrive when we say we will, clean up after ourselves, and act professionally during our time in your home.
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Treating Every Customer with Integrity, Honesty
& Fairness
This simple philosophy has been the cornerstone of our business since we started in 1999.
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Better Business Bureau
A+ Rating
Our mission is to be the best of the best, meaning we strive for A+ ratings and five-star reviews every time.
Icon 100%
Satisfaction
Guaranteed

If our work doesn’t meet your standards, our technicians will make it right, or you don’t pay.

Icon Upfront Pricing.
No Surprises!

We offer transparent estimates before the work begins. The price we quote you is the price you’ll pay.

Icon Same Day Service

You'll never have to wait for professional repairs with our convenient same-day service options.

Icon Timely, Clean &
Professional

We arrive when we say we will, clean up after ourselves, and act professionally during our time in your home.

Icon Treating Every Customer with Integrity, Honesty
& Fairness

This simple philosophy has been the cornerstone of our business since we started in 1999.

Icon Better Business
Bureau
A+ Rating

Our mission is to be the best of the best, meaning we strive for A+ ratings and five-star reviews every time.

Trusted by
2022 Best of Roanoke award
BBB A+ accredited business
Lead-safe certified firm by EPA
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