Our Sure Home Advantage Plan

Taking Care of Your Electrical, Plumbing & HVAC in Roanoke

Be an Ostrom Sure Home Advantage Plan customer and receive special pricing, priority service, and free services. Most of all, you’ll get peace of mind knowing there is a local company that knows your home, knows what you like, and can work around your busy schedule.

At Ostrom Electrical Plumbing Heating & Air Conditioning, it’s all about you!
Contact us now at (540) 685-4040 to sign up for our Sure Home Advantage Plan today.

Program Benefits for All Services

Our family-owned company gives the best value for your money with our Sure Home Advantage Plan.

The benefits include:

• Priority scheduling: Whether you are calling for routine or emergency service, you will receive the earliest available scheduling.
• A Trusted Professional on Your Home Service Team: Your technician is not only trained to care for your equipment, but they are also trained to care for you and your home. You can take comfort in knowing our team members are drug-tested and background checked. 
• Relax! We will contact you to schedule your system checks
• Member newsletter: We will email you safety and energy savings tips, product and service specials, plus seasonal maintenance reminders.
• 100% satisfaction guarantee: We guarantee your complete satisfaction. If you are not fully satisfied, let us know, and we will make it right.
• Lifetime workmanship warranty: We will warranty our workmanship on anything we install as long as you remain in the plan.
• 15% discount: You will receive a 15% discount on repairs for our electrical, plumbing, and HVAC services for as long as our Sure Home Advantages relationship remains active.
• 3% Discount: You will receive a 3% discount on electrical, plumbing, heating and cooling installations. 
• Transferable: Your Sure Home Advantage agreement can be transferred to your new home.

Electrical & Plumbing Partner Benefits

At Ostrom Electrical Plumbing Heating & Air Conditioning, we let our customers choose the plan that will benefit them the most. For homeowners who want to prioritize their electrical systems, we offer our Electrical & Plumbing Partner Plan.

The benefits include:

• Service Call Fees: Members never pay a dispatch fee for electrical and plumbing service calls. 
• Electrical Home Safety Promise: We conduct an annual safety system check of critical electrical systems in your home to ensure you and your family are safe from the dangers of electrical fires, shock, and failures. Performing this valuable evaluation now reduces the potential for unforeseen disasters in the future.
• Plumbing home safety promise: Your peace-of-mind is our goal. We will assess your home’s plumbing system annually to ensure it is in safe operating condition. You will receive a detailed report of our findings, and we will explain any concerns. We will also alert you to potential emergencies before they become disruptive problems.

 Heating & A/C Benefits

If you think the benefits of our Sure Home Advantage Plan end there, prepared to be surprised. Our Roanoke electrical, plumbing, heating, and air team is always looking for more ways to please you.

Here are some other benefits of becoming a Sure Home Advantage Plan member:

• Service Call Fees: Members only pay $49 for heating and cooling diagnostics.
• Heating & Air Conditioning Check Up: Recommended by manufacturers and utilities alike: regularly scheduled service can reduce breakdowns and lower utility costs. We will perform semiannual system checks on your equipment. 
• On-Going System Checks: Your peace-of-mind is our goal. We will assess your home’s heating and air conditioning system to ensure it is in safe operating condition. You will receive a detailed report of our findings, and we will explain any concerns. We will also alert you to potential emergencies before they become disruptive problems. We will even contact you to schedule your appointments, so you won’t have to worry about it!

At Ostrom Electrical, Plumbing, Heating & Air Conditioning, we take great pride in offering our customers the highest quality home services possible.

If you would like more information about our Sure Home Advantage program, give us a call at (540) 685-4040. We’ll be happy to answer all your questions.